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Feedback & Complaints

How to provide feedback

Your feedback, whether positive or negative, is important to us and helps us enhance our services. We take every comment seriously and appreciate your input to help us better meet your expectations.

We make it easy for you to contact us.

How we deal with complaints

We approach every complaint by first listening carefully to understand the concern. Our goal is to address issues promptly and effectively while maintaining clear and open communication throughout the process. All complaints are managed in line with our core values, ensuring fairness, respect, and a commitment to achieving the best possible outcome for everyone involved. Click the below button to submit your information.

Our Feedback Form

Raising your complaint.

If you would like to escalate your complaint or dispute, you can seek assistance from an external dispute resolution agency. We can provide you with contact information for several external services, including:

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