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Service Agreement and Plan Managment

EASY READ Version

You and your trusted person (e.g. plan nominee, guardian)

Advantage Plan Management

This Agreement is made according to the rules and the goals of the National Disability Insurance Scheme (NDIS).

Advantage Plan Management agrees to provide you NDIS Plan Management – Financial Administration service

Provide plan management – financial administration service.

Provide monthly statements of expenditure and available funding upon request.

Include you / your trusted person in all decisions about how your funds are spent.

Being open and honest about the work we do.

Treat you with courtesy and respect.

Listen to your feedback and resolve any problems quickly.

Store and protect your private and confidential information.

Provide information requested by us in a timely manner.

Treat us with courtesy and respect.

Tell us if you’ve got any problem

Let us know if your NDIS plan changes or if you stop using the NDIS

NDIA

The National Disability Insurance Agency (NDIA) pays our fees to deliver your service.

If you want to end the service agreement, you will need to give 4 usweeks notice.

If we want to end the service agreement, we will give you 4 weeks notice.

If you would like to report a complaint / incident / feedback, you can contact us by email or phone.

0411 661 249

NDIA

If your problem is not resolved, you can contact the NDIA by calling or going on the website.

1800 800 110

http://www.ndiscommission.gov.au/participants/complaints

NDIS Plan Management - Financial Administration service under the NDIS will not include GST.
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Our staff can walk you through any questions you might have. Please make contact and we’ll provide you the details you’re looking for.

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